+86-571-88377765    +86-571-88384174    18989491522
 +86-571-88377765              +86-571-88384174          18989491522
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FAQ

  • Q Will you attend the fair?

    A
    Yes, we will make fair plan at the beginning of the new year. (1-2 fairs)
    And we also have plan to visit overseas customers , to show our new samples and price, and talk face to face , to study and understand their local market situation , make new business strategy together with customer. (twice a year )
     
  • Q May I visit your factory?

    A
    Yes of course, welcome. 
     
  • Q How about your production capacity?

    A
    for your reference: 
    2000000 pcs/month for LED bulbs, 
    80000 pcs/month for LED panels
    1000000 pcs/month for LED glass tube.
    etc…
    Any more information, welcome to talk with us directly.
  • Q Lead time for the products:

    A
    around 20-30 days .
    For any urgent orders, we will adjust the production line to achieve the customers’ demand.
  • Q What can I do when I have quality claim?

    A
     First please send the defective reason , samples, pictures to us for analysis , we will give feedback within 3 working days, and provide the solution.
    At mean time, for some products, we will provide 2 ‰ defective rate inside our shipment.
  • Q What should I do when I have inquiry about your products?

    A
    Please send your inquiry with details to our mail box as below :
    Mail: export@penyacn.com
    Contact person: Jenny Liao
    Skype: liaoyuanyuan5913
    Tel:+86 15067166709 (same with WhatsApp/Wechat)
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  Sales office: Room 1301, Central Building, NO.271 Hushu Nan Rd, Hangzhou ,Zhejiang,
  +86-571-88377765
  +86-571-88384174
   18989491522
 sales6@penyacn.com

  export@penyacn.com
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